The Truck Village awarded by ESPORG 

  • Eurotunnel
  • LeShuttle Freight

The Truck Village, which includes the car park and rest facilities for truck drivers at the French Eurotunnel terminal, has been recognised by ESPORG for its excellence in driver hospitality and truck parking. This award highlights the Group’s commitment to the safety, security, and quality of services provided to truck drivers on our site.

ESPORG (European Secure Parking Organisation) is dedicated to promoting the safety and quality of parking areas for heavy goods vehicles in Europe. They organise the annual Truck Parking Awards, which recognise best practices and initiatives aimed at improving the working conditions of truck drivers and attracting a diverse workforce, particularly young people and women.

The Truck Village: 2nd Place for the Large Car Park Trophy

The Truck Village secured second place in the Large Car Park category (car parks with more than 50 spaces) due to its excellent scores in the following areas:

  • Driver Well-being:Truck Village prioritises driver well-being by offering various activities several times a month. Regular events are organised during festive periods such as Christmas, Valentine’s Day, and Halloween, creating a convivial atmosphere. Drivers can also gather to watch sporting events.

Hygiene and Comfort Facilities: The Truck Village provides relaxation areas and showers, allowing drivers to rest, freshen up, and take a break during their long journeys before crossing the Channel Tunnel.

 

Photo of the Esporg prize-giving at the Truck Village with, from left to right,
Kosma Zlotowski, Member of the European Parliament, Alice Simon, LeShuttle Freight cargo product manager, and Jean-Louis Colson, Head of Unit C1 at DG MOVE.

The Truck Village has also been recognised for its solutions and initiatives in the following criteria:

  • Safety:The Truck Village is a fenced-off car park reserved for drivers, ensuring their safety and that of their cargo. The facilities are designed to meet the strictest European standards for car park safety and are connected to Eurotunnel’s security control centre.
  • Comfort and Well-being:The Truck Village offers self-service access to food and hygiene product dispensers, rest areas, and a laundromat.
  • Mobility and Connectivity:The Truck Village provides free Wi-Fi and screens showing sporting events.
  • Quality of Service and Customer Satisfaction:The Truck Village offers a variety of hot meals and areas for drivers to eat and relax.

New Recognition for Folkestone Services

Meanwhile, Folkestone Services, located at junction 11 of the M20 motorway, has been voted the UK’s best service station for HGV drivers. This award, based on a survey conducted by Breakwells Transport, evaluates various criteria such as the availability of HGV parking, prices, healthy food options, and hotel ratings. Folkestone Services, formerly Stop 24, has recently been modernised by the operator Road Chef, adding facilities such as a Costa drive-thru and a McDonald’s restaurant.

These two awards align with the Group’s strategy of continuously improving the quality of service, experience, and satisfaction of our customers.