Corporate Social Responsibility (CSR)

A commitment at the very heart of the strategy

Respect for the environment, regional roots, economic and cultural ties were the drivers behind the Channel Tunnel project. Corporate social responsibility has therefore been at the heart of the Group's strategy since the outset and this founding commitment has not wavered. Anchored in the development strategy of the Group's overall performance, it is further enhanced through concrete and quantifiable measures, reported in a wholly transparent way.On a daily basis, all subsidiaries carry out their commitments and actions in accordance with the principles and values ​​shared by the 3,400 employees of the Group in France, the United Kingdom and internationally.


An exemplary CSR policy

CSR is considered to be a strategic issue, a factor of cohesion and a means of growth, that’s why the Group endorses the principles of the United Nations Global Compact in its 4 main areas:

  • Human rights
  • Working conditions
  • Respect for the environment
  • Anti-corruption

To encourage compliance with the most demanding ethical principles and to reaffirm its commitments, Getlink publishes each year its Corporate Social Responsibility report.

Social responsibility

Getlink endeavours to create a working environment that promotes the development and personal fulfilment of its employees:

  • Digital tools are used to help develop everyone’s employability, and to uncover and promote talent
  • The remuneration and employee savings policy ensures equal opportunities, especially between men and women, and that all employees are linked to the Group’s results according to collective and individual performance
  • Safety is the Group’s number-one priority, as seen in the commitment of the Board of Directors’ Safety and Security Committee, the operations directors and the managers present in each entity
  • Getlink promotes constructive social dialogue with employee representative organisations.

Environmental responsibility

A major contributor to the energy transition, Getlink manages services and infrastructures that are among the most respectful of the environment:

  • The Channel Tunnel is the quickest, simplest and most environmentally friendly way to cross the Channel. A truck crossing the Short Straits with Eurotunnel Shuttle Freight emits up to 20 times less greenhouse gas than on a Calais-Dover ferry
  • The Fixed Link reduced its carbon footprint by 55% between 2006 and 2014, and by 9% in 2015-2016, compared to 2012-2013. In 2017, it was awarded its fifth consecutive certification from the UK’s Carbon Trust Standard
  • With Europorte, France’s leading private rail freight operator, Getlink plays a key role in the transport shift between road and rail, with a carbon footprint that is much more environmentally friendly
  • Thanks to ElecLink and its 1GW direct current interconnector between France and the UK via the Tunnel, Getlink will be able to save 6.1 million tonnes of CO2 emissions
  • By enabling high-speed trains to use the Tunnel, Getlink is making a first-rate contribution to the shift from short-haul air travel to high-speed rail, again with the prospect of significant reductions in CO2 emissions.

Corporate responsibility

Committed to the local regions, Getlink contributes to local economic dynamism and and shares its know-how:

  • The Tunnel transports 25% of the economic flows between the UK and continental Europe, which represents the activity of several hundreds of thousands of jobs
  • Since the opening of its commercial services in 1994, Getlink has created more than 8,500 direct and indirect jobs in both the Calais area and Kent
  • Operating one of the busiest railway systems in the world, Getlink shares its expertise with the scientific and educational community. The Group is a founding member of Railenium, known as the “investment programme of the future”, and has partnerships with various institutions such as the prestigious French engineering school l’École Nationale des Ponts et Chaussées
  • Getlink and its employees develop many long-term actions of solidarity with associations such as the Alliances network, the French Secours populaire, the Association des paralysés de France and various schools and charities in Kent.
  • Socially Responsible Investment (SRI)

    Evaluated for its performance in the environmental, social and governance areas by several non financial rating agencies, the Group qualified for listing on benchmark SRI indices in 2016: FTSE4Good, Low Carbon 100 Europe, the Dow Jones STOXX Global ESG Leaders, in particular EURO STOXX Sustainability and STOXX Europe Sustainability. The Eurotunnel Group also ranked 20th in the Gaïa Index, the SRI index for mid cap stocks securities developed by IDMidCaps, Ethifinance, MiddleNext and SFAF, thus improving its overall score by 35% since 2012.

  • The Group confirmed in the FTSE4Good index

    During the annual assessment in December 2016, the Group again received confirmation of its inclusion in the FTSE4Good index (it was first included in 2014). The index identifies those listed companies deemed ethical and responsible. This renewed recognition reflects the attaches to the development of its activities in compliance with non-financial criteria of corporate, environmental and social responsibility.

  • N°20 in the Gaïa Index out of 230 companies assessed

    This index measures the degree of involvement of listed companies in terms of CSR issues, according to criteria of corporate governance, environment and social policy, as well as stakeholder involvement. This confirmation highlights the Group’s CSR efforts with the financial community and investors, evidenced by a 35% increase in its overall score since 2012

CSR indicators

The Group's CSR activities are measured by a range of non-financial indicators audited and published each year in the Group Registration Document and the CSR Report.

To find out more on the CSR of the Group, please refer to the 2017 Corporate Social Responsibility Report .