Questions / Answers

This page has been designed to answer the questions you most frequently ask. If you do not find the answer to your question here, please go to the Contact us page of the Group website and send us your question by email.

  • What are the Group's activities?

    Access to the Our business page of the Group website or consult the chapter 1 of the 2017 Registration Document or the 2017 Annual Review.

  • What is the Group's history?

    Access to the History page of the Group website.

  • I am shareholder of GET, who holds my shares?

    If you are a registered shareholder, your shares are held directly by the Group, which has appointed Société Générale Securities to manage them. Société Générale Securities Services is therefore your sole point of contact.

    If you are a bearer shareholder, your shares are held in an account opened by a shareholder with a financial intermediary of your choice who manages the shares on your behalf. Bearer shareholders are not know to our Group, except where the company commissions a TPI (titre au porteur identifiable i.e. identifiable bearer security) enquiry to Euroclear France, the French body in charge of executing financial market transactions, in order to get an overall or partial snapshot of its share ownership structure at a given moment in time.

    Getlink SE being a French company with shares which, unlike a UK company, are not represented by share certificates, in order for its shares to be tradable in the UK, they have to be represented by an instrument which is recognised. This is the Crest Depository Interest (CDI). CDIs are issued through CREST (now Euroclear UK & Ireland).

    Computershare Company Nominee Services Limited acts as Euroclear UK & Ireland participant in the management of CDIs.

    If you hold CDIs, your sole point of contact is Computershare Investor Services Plc
  • Do I have to pay custodial fees?

    Custodial fee is a fee charges by a broker or financial institution for safekeeping services.

    If you are a registered shareholder, you are exempt of custodial fees.

    If you are a bearer shareholder, custodial fees are applied by your financial intermediary for holding your shares in your securities account. Please do not hesitate to contact your financial intermediary to obtain further information concerning the custodial fees amount.

    If you hold CDIs, you are exempt of custodial fees.


  • Do I have to pay management fees?

    Management fee are charges received by a financial institution or a financial intermediary as compensation of a transaction or a specific management.

    If you are a registered shareholder, you are exempt of management fees.

    If you are a bearer shareholder, you mustcover the management fee charged by your financial intermediary.

    If you hold CDIs, you are exempt of management fees.


  • Who do I need to contact concerning the administration of my securities account or place a stock market order?

    As registered shareholder, you can consult/update your account online and place your stock market order on the secure website sharinbox: https://sharinbox.societegenerale.com/login.do

    You can also contact Société Générale Securities Services:


    Société Générale Securities Services
    sharinbox.societegenerale.com
    Nomilia Customer Relationship Centre:
    Dedicated telephone line: +33 (0)2 51 85 67 89 (no surcharge for call)
    Société Générale Securities Services
    SGSS/SBO/CIS/ISS
    32, rue du champ de tir - CS 30812
    44 308 Nantes Cedex 3
    France

    As a bearer shareholder, you must contact your financial intermediarywho is in charge of the management of your securities account as well as the execution of your orders, the payment of the dividends and sending you a transaction notice setting out the execution of the stock market order.

    As a holder of CDIs, you can consult/update your account on line and find all information to place your stock market order on the secure website Investor Centre of Computershare:

    https://www-uk.computershare.com/Investor/default.asp?bhjs=1&fla=1

    You can also contact Computershare Investor Services Plc in writing to:

    The Pavilions
    Bridgwater Road
    Bristol BS99 6ZZ
    Tel: 0370 703 0039.
  • How do I calculate my capital gain or loss?

    If you are a registered shareholder, Société Générale Securities Servicesdo not assume the capital gain or loss calculation for foreign resident, you need to contact your tax advisor.

    If you are a bearer shareholder, banksand stockbrokers take in charge of the capital gain or loss calculation. Please do hesitate to contact your financial intermediary or tax advisor for further information.

    If you hold CDIs through Computershare Investor Services Plc. You are invited to contact your tax advisor.Please do hesitate to contact your financial intermediary or tax advisor for further information.

  • Will I receive any document concerning my annual tax return?

    If you are a registered shareholder, Société Générale Securities Services sends you, if you are French fiscal resident, a single tax declaration form (IFU i.e Imprimé Fiscal Unique) featuring all transactions for and only the GET share.

    If you are a bearer shareholder, your financial intermediarysends you a statement featuring all transactions in your securities account.

    If you are a CDIs holder, Computershare Investor Services sends you a holding statement featuring all transactions in your securities account.

  • What is the amount of the dividend for the current year?

    For financial year 2017, a dividend of €0.30 per ordinary share is proposed in 2018. The amount of the dividend has to be approved by shareholders at the Annual general Meeting. The ex-dividend date for ordinary share will take place on 22 May 2018 and paid in cash on 24 May 2018.

  • When should I have to be a shareholder to receive the dividend?

    To receive the dividend, you have to hold GET ordinary share(s) on the day before the ex-dividend date at the latest.

  • By whom and how the dividend is paid?

    If you are a registered shareholder, the dividend is directly paid on your bank account by Société Générale Securities Services.

    If you are a bearer shareholder, the dividend is directly paid on your bank account by your financial intermediary.

    If you are a CDIs holder, the dividend is directly paid on your bank account by Computershare Investor Services Plc.

  • I do not receive any documentation from the company and I am not invited at the general meeting. Why?

    You should hold your shares in the bearer form. Therefore, you have to contact your financial intermediary as only shareholders who are in the registered form, thereby registered within the company, received the Group’s documentation directly.

    NB:

    - The preparatory documents for the general meeting are available on our corporate website from the 21st day preceding the meeting.

    - You can subscribe to our email alert service to receive as soon as possible all information about our Group.

  • I wish to assist to the general meeting, what documents do I need to be admitted

    We invite you to consult the General meetings page of the Group website to have complete and detailed information.

    In substance, if you are a registered shareholder, you must present your admission card sent by Société Générale Securities Services and a identification paper and if you are a bearer shareholder, you must present your admission card sent by your financial intermediary or a participation certificate as well as an identification paper. If you are a CDIs holder, you must present your admission card sent by Computershare Investor Services and a proof of identity.

  • How can I be informed of the financial calendar and other information of the Group?

    You can:

    - consult the financial calendar available on the Financial calendar page,

    - subscribe to our email alert service to be informed of new information, or

    - consult our last press releases in the 2018 Press releases page.

  • How can I consult the Group's publications?

    The Letter to shareholders, the Annual Review, the Registration Document as well as the CSR Report are available on the Publications page of the Group website.

  • How can I update my personnal details (change of address, bank details...)?

    Please refer to point 6.

  • What is sharinbox?

    Sharinbox is an interactive internet tool which allows you to manage your shareholding accounts online. Thanks to this tool, you can:

    " Consult and manage your shareplan portfolio;
    " Trade your shareplans through a real-time direct link to the stock markets;
    " Update your personal details;
    " Amend your password;
    " View your account information and transaction history; and
    " Access online documentation.

    With your secure login and password, you can connect wherever you are in the world to manage and trade your shareplan portfolio online in real-time.

    Sharinbox is available 24/7, in Dutch, English, French, German, Italian, Portuguese and Spanish

  • I am employee shareholder, who do I need to contact to have all information about my shares?

    You will find all information on the intranet site reserved to employees.

  • I wish to ask a question to someone from the shareholder department. How can I contact you?

    Getlink
    PO Box 302
    Folkestone
    Kent CT19 4QZ
    Tel. : 0845 600 6634 (Local rate call)
    Fax : 01303 28 64 41
    Monday to Friday, 9:00 a.m. to 12:00 a.m. and 2:30 p.m. to 5:00 p.m. (French time)
    Email:
    shareholder.info@getlinkgroup.com

  • What are GET share's ticker and Isin code and on which markets GET shares are listed?

    You will find these information on the GET share data page of the Group website.

  • How can I be informed of the GET share price and its historical?

    Information are available on the GET share price page of the Group website.

  • I hold CDIs through Computershare Investor Services PLC, where can I find further information?

    Please find below the direct link to the Computershare's FAQ:

    https://www-uk.computershare.com/Investor/FAQs2.asp.